Frequently Asked Questions
Everything you need to know about your Pumpin Pal experience.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to start your request.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts for the most accurate fit.
Are your materials sustainably sourced?
Yes, at Pumpin Pal, we prioritize ethical manufacturing and use organic or recycled fabrics whenever possible to ensure high quality with a low environmental impact.
Do you offer international shipping?
Absolutely! We ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
Can I change or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.